When you open an account at Smart Live Casino, your personal details are fully encrypted by the strictest 128-bit SSL (Secure Socket Layer) Digital Encryption that protects all related transactions over the Internet. This technology is a security standard and is used by all major Financial and Online Gaming Institutions.
You can use your credit card with total confidence. All debit and credit card details are stored on a secure server protected by the latest and most secure firewall systems.
To ensure Smart Live Casino's client accounts integrity and the integrity of all commercial transactions, our environment is facilitated by Trustmarque payment processing solutions, the internet premier e-cash merchant. Trustmarque provides us and our players secure and robust e-cash mechanisms as well as administering fraud prevention and detection activities. Smart Live Casino employees don't have access to your full credit or debit card details.
If you would like to discuss any concerns in person, please feel free to contact us at any time.
Privacy
To use this site you need to agree to give us some personal details.
1) Your Information
Here's what your personal information is used for: getting your account set up and looked after, building an accurate customer profile, making information from Smart Live Casino's marketing partners available for promoting the site, on the internet and other marketing materials. We may also promote wins of £10 or more but we'll just mention the amount and the abbreviated name, town, state or province and country of the winner. Your full name won't be used.
Smart TV Broadcasting will own your personal details but please note that the Gambling Commission of the United Kingdom will also have access to your account information. However, this information will only be used within the rules and guidelines that govern this site.
2) Sharing your Information
We use an industry recognised third party to validate your registration information, so occasionally we may have to share the info you give us to confirm your identity.
This third party will check your details against their databases and will keep a record of this. They'll also keep your personal details and may use them in the future to assist other companies with identity verification.
Personal details collected about you when you visit this site may also be shared with the following: reputable marketing partners selected by us, any company that Smart TV Broadcasting may sell all or part of its business to, any competent legal, regulatory or law enforcement authority including the Gambling Commission. In this case, you will not be told of this disclosure or the reasons why and you'll be waiving any and all rights that you may have in connection with such disclosure.
If you breach these terms and conditions, we'll give your personal details to our professional advisers or other appropriate third parties. We also give out details about winners, as previously mentioned.
But remember, the internet is large and international so sometimes details do go outside the European Economic Area. By visiting the website and communicating electronically with us, you consent to these transfers. All sensitive player details are protected in accordance with the Data Protection Act 1998. In addition to this, we consult the EU privacy laws and the OECD guidelines regularly to ensure the protection of players' privacy and transborder data flow.
3) Marketing
We'll only use your personal details for marketing purposes when you say it's okay to. When you register, we'll clearly state:
"We may from time to time send you information about Smart Live Casino products and services and those offered by other companies in the , details of special offers or promotions and any other advertising or marketing materials that we think might interest you. Please indicate if you would like to be contacted by us in this way by ticking yes or no below."
If you don't want promotional or other information, make sure you tick the right box.
4) Updating your details
Think something's wrong? Need to make a change? No problem. Just write to us.
Send a letter to the Director of Customer Services for Smart Live Casino. We'll then show you the information we have and you can let us know what needs to change. We'll let any third parties know of the changes too.
But before you write, remember there are some changes you can make yourself. Just log in and visit 'My Account'. You can update some information right there.
Write to us at:
Smart Live Casino Customer Service
Smart TV Broadcasting Limited
130 Shaftesbury Avenue
London
W1D 5EU
5) Cookies
Cookies are data files that contain information on things like the pages you've visited and the date you last looked at them. So when you register, the cookies are the technology that let us keep track of your personal preferences. These preferences are sorted in a file on your computer's hard disk drive.
For example, a cookie tells us where you live, so we don't have to keep asking you. The cookies are anonymous though - they can't reveal your identity and won't be used to track which other websites you use.
If one of our advertisers uses cookies then we're unable to access or control this.
Some of our web pages may also contain electronic images known as 'web beacons' - these let us count how many people have visited us. The information they collect is very limited - just a number, time, date and details of the page. We may also carry web beacons placed by third party advertisers, but they don't have any information that could identify you.
For more information about cookies, including how to disable them, visit www.allaboutcookies.org/manage-cookies
Please note that without cookies you might not be able to use all of the features on this site.
6) General Bits
On our website we have links to other websites - to point you in the direction of other information or advice. However, you need to be aware that these sites may have different security or privacy policies to us. We cannot be responsible for any information you give to them.
This privacy policy forms part of our website terms and conditions. It will be governed and run in accordance with the laws of England, Northern Ireland, Scotland and Wales.